Shipping Rates:
No one likes paying for shipping so we offer free shipping on all orders over $50.
Shipping Times:
We ship from our warehouses in Long Island, NY and orders should arrive within the continental US within 3-7 days. If there is a significant delay, we will let you know via email.
Returns and Refunds:
All orders can be returned up to 30 days after the ship date for a full refund minus shipping. If you would like to return a product from your order, email us at hello@thearomi.com to begin the return process. You can expect a refund within one billing cycle of us receiving your returned product.
Shipping cost is non-refundable for undelivered, unclaimed, returned, and refused packages unless we made an error.
Also, we understand customers must open items before determining if they like them. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.
International Shipping:
At this time we do not offer international shipping — sorry for the inconvenience!
Questions? Happy to help! Email hello@thearomi.com for all inquiries.